Patient records are difficult to manage
Paper folders and scattered files make it hard to find complete patient information, previous visits, prescriptions, diagnoses, laboratory records and billing history.
Smart healthcare management system
Run your healthcare facility smarter, faster and in control.
SmartHMS is a complete hospital and healthcare management system for hospitals, clinics, pharmacies, laboratories, HMOs and medical centres.
Built for better operational control
One healthcare system, shaped for different providers.
SmartHMS helps healthcare teams digitise daily work, reduce manual processes and make decisions from more dependable operational records.
- Hospitals
- Private Clinics
- Pharmacies
- Laboratories
- Medical Centres
- HMO Providers
The operational problem
Healthcare should not be slowed down by paperwork and disconnected systems.
When reception, doctors, pharmacy, laboratory, accounts, HMO and management are not working from one connected system, care becomes slower, revenue becomes harder to track and the facility becomes difficult to scale.
Billing gaps create revenue leakage
Consultations, registration, tests, procedures, medicines, HMO claims and other charges can go untracked without one dependable billing workflow.
Pharmacy stock becomes unreliable
Limited stock visibility increases the risk of shortages, expired medicines, missing movement records and inaccurate inventory valuation.
Departments work in isolation
Reception, doctors, pharmacy, laboratory, accounts and management repeat work when information does not move with the patient.
Reports take too long to prepare
Management waits for manual summaries instead of seeing current patient, revenue, inventory, appointment and HMO activity.
The patient experience slows down
Registration, consultation, billing, pharmacy and laboratory queues become longer when each step depends on a disconnected process.
The SmartHMS solution
One smart platform for complete healthcare management.
SmartHMS brings the healthcare operation into one central platform. From patient registration to consultation, prescriptions, laboratory requests, pharmacy dispensing, billing, HMO processing and reporting, every authorised team works with clearer information.
It is not only a record-keeping tool. It is an operating system for patient care, business administration, revenue, inventory, staff access and facility performance.
See how SmartHMS worksOne connected systemSmartHMSHealthcare operations
- Centralised patient records
- Appointment and visit management
- Doctor consultation workflow
- Pharmacy and prescriptions
- Laboratory requests and results
- Billing, invoices and revenue
- Inventory and stock control
- HMO providers and claims
- Patient portal access
- Staff roles and permissions
- Real-time reports and analytics
Powerful healthcare features
Everything your healthcare facility needs in one system.
Each module solves a real healthcare workflow while remaining connected to the complete patient and facility operation.
01
Patient Management
Register patients, organise complete profiles, track hospital card details and retrieve important healthcare records without searching through physical folders.
- Patient registration
- Searchable patient database
- Visit history
- Medical record organisation
02
Appointments & Visits
Manage scheduled appointments, walk-ins, patient queues, doctor assignment and follow-up visits from one clear operational view.
- Appointment booking
- Walk-in handling
- Queue management
- Follow-up scheduling
03
Doctor Consultations
Give doctors the context to review patient history, document consultations, add diagnoses, prescribe medication and request laboratory tests.
- Consultation notes
- Diagnosis records
- Prescriptions
- Treatment and follow-up plans
04
Pharmacy Management
Connect prescriptions, dispensing, drug records, stock updates, pharmacy payments and reporting in one organised workflow.
- Prescription review
- Drug dispensing
- Pharmacy billing
- Low-stock visibility
05
Inventory Control
Track medicines, consumables and medical items from purchase to use, with clear stock movement, quantity, expiry and reorder visibility.
- Stock level tracking
- Purchases and supplies
- Expiry tracking
- Inventory reports
06
Laboratory Management
Move test requests from doctors to laboratory staff, record processing status and connect completed results directly to the patient record.
- Test requests
- Workflow status
- Result entry
- Patient-linked history
07
Billing & Payments
Capture income across registration, consultation, pharmacy, laboratory, procedures, services, HMO billing and other facility charges.
- Invoices and payments
- Department charges
- Revenue summaries
- Outstanding balances
08
HMO Management
Organise HMO providers, enrolled patients, claims, approvals, visits, billing and provider access through a dedicated healthcare workflow.
- Provider records
- Claims tracking
- HMO billing
- Secure provider portal
09
Patient Portal
Give patients a simple digital space to view relevant profile information, appointments and healthcare activity more conveniently.
- Patient login
- Profile access
- Appointment visibility
- Patient-facing dashboard
10
Roles & Permissions
Control what each team member can see and do based on their responsibilities across clinical, administrative and financial operations.
- Role-based access
- Department permissions
- Secure staff login
- Admin controls
11
Reports & Analytics
Help owners and managers understand revenue, patients, appointments, pharmacy, laboratory, inventory, HMO and staff activity from one place.
- Revenue reports
- Department activity
- Inventory movement
- Management dashboard
12
Progressive Web App
Let authorised staff install SmartHMS from the browser for faster desktop or mobile access without depending on an app-store download.
- Installable web app
- Desktop and mobile access
- App-like experience
- Fast browser access
Connected departments
Give every department the right tools—and management the complete view.
SmartHMS follows how real healthcare teams work. Information moves with the patient, while each role stays focused on the tasks it owns.
Reception
Register patients, manage appointments, collect card fees, create visits and direct each patient to the right care point.
Doctors
Review patient history, document consultations, record diagnoses, prescribe medication and request laboratory tests.
Pharmacy
Receive prescriptions, dispense medicines, update stock, monitor low-stock items and report pharmacy income.
Laboratory
Receive test requests, manage processing, record results and return information to the patient’s clinical record.
Accounts
Track invoices, card fees, consultations, pharmacy, laboratory, HMO and other facility payments.
HMO Desk
Manage providers, enrolled patients, claims, authorisations, visits, billing and supporting records.
Management
Monitor patients, staff, revenue, inventory, departments, HMO activity and facility performance.
Connected patient flow
From registration to treatment, every step becomes clearer.
A single connected journey reduces repeated work and gives authorised teams the information needed for the next action.
-
01
Register or find the patient
Reception creates a new profile or retrieves an existing record in seconds.
-
02
Create a visit or appointment
The patient is scheduled, checked in and assigned to the correct department or doctor.
-
03
Complete the consultation
The doctor reviews history, documents care, prescribes medication or requests tests.
-
04
Process pharmacy or laboratory work
Prescriptions and test requests move to the right team with the patient context attached.
-
05
Capture billing and payment
Every consultation, service, medicine, test and procedure stays connected to the right record.
-
06
Report and follow up
Management sees current activity while staff continue care with the complete history available.
HMO provider portalProvider workspace
Secure accessClaims and billing visibility
Submitted for review Current Supporting records Attached Provider response TrackedHMO provider portal
Simplify HMO patient management, claims and provider access.
Manage providers, HMO patients, claims, appointments, billing, visits and laboratory records through a structured workflow instead of scattered spreadsheets and manual follow-up.
- Provider accounts and secure portal access
- Provider-scoped patient visibility
- Claims and HMO billing records
- Visits, appointments and laboratory context
- Clearer administrative workflow
Patient experience
Give patients a more organised digital experience.
Modern healthcare is also shaped by the experience around care. SmartHMS gives patients a simple, patient-scoped portal for relevant information, appointments and interaction with the facility.
- Simple patient login and personal dashboard
- Relevant profile and appointment visibility
- More organised patient communication
- A professional extension of the facility
Welcome back
Your care, in one place.
Next appointmentGeneral consultationTuesday · 10:30 AM
My profile →Appointments →Prescriptions →Laboratory results →
Pharmacy & stock control
Take control of medicines, stock movement and pharmacy revenue.
Connect drug records, prescriptions, dispensing, purchases, quantity, expiry and reporting. Better visibility helps teams respond to low stock, understand movement and improve accountability.
- Drug catalogue and prescriptions
- Dispensing and pharmacy billing
- Purchases and stock movement
- Low-stock and expiry visibility
- Pharmacy and inventory reports
Billing & revenue
Stop losing revenue to manual billing gaps.
Connect charges to the right patient, service and department so accounts and management can understand where revenue comes from and where attention is needed.
Card registration fees
Consultation fees
Pharmacy payments
Laboratory payments
Procedures and treatment
Service fees
HMO billing
Patient invoices
Department income
Daily summaries
ConsultationPharmacyLaboratoryHMO
Illustrative interface preview—no customer financial data.
Real-time reports
Make better healthcare decisions with clearer reports.
Instead of waiting for manually prepared summaries, authorised decision-makers can review current patient activity, appointments, revenue, pharmacy sales, inventory movement, laboratory work, HMO records and staff activity.
View reporting featuresAI-driven healthcare operations
Current-generation AI, governed by your hospital.
SmartHMS brings OpenAI, Claude and Kimi into selected workflows to reduce repetitive work and help authorised teams move faster. Brandevo is pioneering a security-first, multi-model approach in which AI assists the workflow while healthcare professionals remain in control.
Integrated platformOpenAI
Integrated platformClaude
Integrated platformKimi AI
Privacy by design
Your database is not opened or synchronised with an AI platform.
OpenAI, Claude and Kimi do not receive a direct connection to the hospital's SmartHMS database, cannot browse the installation and are not given continuous access to facility records. When an authorised person uses an enabled AI function, SmartHMS submits only the limited context required to process that specific request—never an unrestricted copy of the hospital database.
- No direct AI access to the database
- No automatic background data replication
- Minimum context for each requested action
Optional and switchable
Authorised administrators can disable the AI layer whenever their policy, workflow or security posture requires a fully non-AI environment.
Permission-controlled use
AI assistance follows SmartHMS access rules. A model request does not give a staff member broader patient, clinical, financial or administrative access.
Human-led automation
AI supports selected tasks and helps reduce repetitive work. Healthcare decisions, approvals and accountable actions remain with authorised people.
SmartHMS stays the system of record
The hospital's own SmartHMS database remains the authoritative home for operational records, permissions, retention, backups and recovery.
Clear control, not invisible automation.
AI capabilities depend on the integrations enabled for the facility and the workflow being used. Brandevo can document the configured provider, request boundary and available off switch during deployment.
Security assurance
Hospital data deserves defence in depth—not a single lock.
SmartHMS is engineered around current secure-development practices and multiple protective layers. Identity, permissions, request validation, database controls and privacy safeguards work together to reduce exposure across clinical, administrative and financial workflows.
Your data boundary
Your hospital data lives in your own database.
In a standard SmartHMS deployment, operational records are stored in a dedicated database assigned to your facility's environment—not pooled inside a shared SmartHMS database containing unrelated hospitals. This gives your organisation a clearer security boundary and direct control over infrastructure access, backups, retention and recovery.
- Dedicated installation data boundary
- No shared cross-hospital patient-data pool
- Facility-controlled backup and retention policy
Identity & least privilege
Secure staff authentication and granular role permissions limit each person to the clinical, pharmacy, laboratory, HMO, finance or administrative functions required for their work. Frontend visibility is backed by server-side permission enforcement.
Protected application requests
Authenticated routes use explicit permission checks. Security nonces protect state-changing browser requests against cross-site request forgery, while sensitive public workflows add rate limits, spam traps and high-entropy private tokens.
Hardened data handling
Inputs are validated and sanitised on the server, outputs are escaped for their destination, record fields follow fixed allowlists and database queries use parameter binding. Server-calculated totals and database constraints protect important operational values.
Controlled data movement
Patient, staff and provider experiences are scoped to the authenticated account and its authorised records. Sensitive actions use deliberate server workflows instead of trusting browser-supplied identity, permissions, prices or calculated totals.
Privacy & accountable access
SmartHMS supports controlled access to patient information and keeps operational responsibility tied to authenticated roles. Data-export, correction, retention and recovery procedures can be aligned with the hospital's governance and applicable privacy obligations.
Secure maintenance
Security is treated as an ongoing process. Versioned updates, compatibility checks and regression testing help keep protective controls intact as SmartHMS evolves, while urgent security fixes can be deployed without combining hospital databases.
Protection continues into the hosting environment.
SmartHMS supports encrypted HTTPS connections. Database encryption at rest, web application firewalling, malware monitoring, off-site backups, administrator multi-factor authentication and recovery retention are configured with your chosen hosting or infrastructure provider. Brandevo can help define and verify these controls during deployment.
Included with SmartHMS
Your healthcare company also gets a complete professional website.
SmartHMS supports the work inside your facility. Your included website presents the organisation to the public with the same level of care—giving patients, partners and prospective clients a clear place to understand your services and reach your team.
- A complete public presenceHome, About, Services, Departments and Contact content structured around your healthcare organisation.
- Built for every screenA responsive experience that remains clear and easy to use on phones, tablets, laptops and desktops.
- Clear patient pathwaysProminent service information, contact details and enquiry routes help people take the next step.
- Designed around your brandYour name, colours, healthcare focus and essential information are brought together in one credible digital identity.
Why SmartHMS
More control, less friction across the healthcare operation.
SmartHMS is designed to improve the operational foundation around care—without making the technology harder for staff to understand.
Faster daily operations
Reduce paperwork, repeated work and avoidable delays across care and administration.
Better patient records
Keep authorised patient information organised, searchable and connected.
Improved patient experience
Create a clearer journey through registration, care, billing and follow-up.
Clear revenue visibility
Understand income across consultations, pharmacy, laboratory, HMO and other services.
Stronger stock control
Track medicines and medical items to reduce shortages, expiries and unexplained movement.
Better staff accountability
Give every role appropriate access and clearer responsibility for each workflow.
Smarter decisions
Use current operational data instead of waiting for manually combined reports.
Built to support growth
Coordinate a focused clinic or a larger multi-department healthcare facility.
Built for healthcare providers
A serious operating system for different healthcare models.
Choose and configure the workflows your facility needs, while keeping the system ready for more departments and services as you grow.
Hospitals
Coordinate patients, departments, doctors, pharmacy, laboratory, billing, HMO work and reports.
Private Clinics
Manage registration, appointments, consultations, prescriptions, billing and daily clinic activity.
Pharmacies
Control prescriptions, sales, purchases, stock movement and pharmacy revenue.
Laboratories
Process requests, record results, track payments and connect activity to patient records.
Medical Centres
Bring several healthcare services, staff roles, departments, payments and reports together.
HMO Teams
Manage providers, enrolled patients, claims, visits, appointments, billing and service records.
SmartHMS dashboard
A clear view of the healthcare operation.
Explore four connected perspectives. This coded interface is an illustrative product preview and does not contain customer or patient data.
Implementation goals
What better connected operations should feel like.
Verified customer stories can be added when names and publication permission are available. Until then, SmartHMS makes no anonymous performance claims.
Cleaner handovers
Reception, clinical, laboratory, pharmacy and accounts teams can continue the same patient journey with less repeated work.
Clearer accountability
Roles, access and connected records make responsibility easier to understand across departments.
Faster management visibility
Operational reports are available from the system instead of being rebuilt from several separate files.
See it in your workflow
Ready to digitise your healthcare facility?
View the live demo to explore the modules relevant to your hospital, clinic, pharmacy, laboratory, HMO operation or medical centre.
Questions, answered
Frequently asked questions.
Everything you need to understand the scope of SmartHMS before booking a tailored demonstration.
Ask another question01What is SmartHMS?
SmartHMS is a complete hospital and healthcare management system that brings patients, appointments, consultations, billing, pharmacy, inventory, laboratory workflows, HMO management, staff access and reports into one platform.
02Is SmartHMS only for hospitals?
No. SmartHMS is designed for hospitals, private clinics, pharmacies, laboratories, medical centres and HMO-related healthcare operations.
03Can SmartHMS manage patient records?
Yes. Teams can register patients, manage profiles, view visit history, track appointments, document consultations and organise relevant patient information.
04Does SmartHMS support pharmacy management?
Yes. SmartHMS connects prescriptions, dispensing, pharmacy billing, inventory updates, stock monitoring, low-stock visibility and pharmacy reports.
05Can SmartHMS manage laboratory workflows?
Yes. Doctors can request tests, laboratory staff can process requests and enter results, and completed records can be linked to the patient profile.
06Does SmartHMS handle billing and revenue tracking?
Yes. It supports billing across registration, consultations, pharmacy, laboratory, procedures, services, HMO activity and other configured healthcare income sources.
07Can staff have different access levels?
Yes. Role-based permissions help reception, doctors, pharmacy, laboratory, accounts, HMO and management teams access the areas relevant to their work.
08Does SmartHMS have a patient portal?
Yes. The patient portal gives patients a convenient, patient-scoped way to access relevant information and interact with the facility.
09Does SmartHMS support HMO management?
Yes. SmartHMS includes provider, patient, claims, billing, visit, appointment and related HMO workflows.
10How does SmartHMS use artificial intelligence?
SmartHMS supports optional, permission-controlled OpenAI, Claude and Kimi integrations for selected automated workflows. AI providers do not receive a direct connection to the hospital database or continuous access to SmartHMS. When an authorised user invokes an enabled AI feature, only the limited context required for that request is submitted. Administrators can disable the AI integrations at any time.
11Do we also get a website with SmartHMS?
Yes. Alongside SmartHMS, your healthcare organisation receives a complete professional website shaped around your brand, services and patient-facing information. It is responsive across phones and computers and includes clear contact and enquiry pathways.
12Can SmartHMS work like an app?
Yes. SmartHMS supports an installable web-app experience for convenient browser-based access on supported desktop and mobile devices.
13Is SmartHMS suitable for a growing healthcare facility?
Yes. The system is designed to support smaller providers and growing multi-department healthcare facilities.
14How do we get started?
View the live demo. The Brandevo team will show how the relevant SmartHMS modules support a modern healthcare workflow.
Start your digital healthcare journey
Transform the way your healthcare facility works.
Move from manual records, scattered spreadsheets and disconnected departments to one smart healthcare management system for patient care, operations, revenue, inventory, HMO work and reports.
SmartHMS is the smarter way to manage modern healthcare operations.